The fix is to simply remove and “reset” the toilet with a new wax ring.

The same technique is used if you are removing an old toilet to set a new one.

Warning

A toilet can be heavy and bulky to lift.

closeup showing the base of a toilet to reset

The Spruce / Candace Madonna

If you have a bad back, then this isn’t the project for you.

Even if you separate the tank from the bowl, it will still be very heavy.

Look for a fixture shut-off valve located on the water supply stub-out pipe near the bottom of the toilet.

Materials and tools to reset a toilet

The Spruce / Kevin Norris

Turn the handle of the valve fully clockwise to shut off the water.

Disconnect the Supply Line

Disconnect the flexible supply tube connected to the tailpiece of the toilet’sfill valve.

In addition, this will empty most of the water from the tank.

Toilet water shut off by turning handle on shutoff valve

The Spruce / Kevin Norris

Remove Any Remaining Water

Remove the tank lid and set it aside in a safe place.

Also use the sponge to soak up and remove any remaining water in the toilet bowl.

Both the tank and bowl need to be as dry as possible for the next steps.

Supply line disconnected from toilet’s fill valve with channel-lock pliers

The Spruce / Kevin Norris

Disconnect the Floor Bolts

Pop the nut caps off the floor bolts, using a putty knife.

Putting them into the open tank will ensure that they don’t get separated from the toilet.

Use anadjustable wrenchor channel-lock pliers to remove the nuts and washers holding the toilet down to the floor bolts.

Toilet bowl water removed with yellow sponge and bucket while wearing gloves

The Spruce / Kevin Norris

You may find that the floor bolts are rusted and corroded in place.

If so, you may need to cut them off with ahacksaw.

After removing the toilet, you’re able to replace the old corroded bolts with new ones.

Floor bolts on toilet disconnected with adjustable wrench

The Spruce / Kevin Norris

If you choose to do this, it may involve detaching the tank from the toilet bowl.

This step is also easier with a helper.

Pay particular attention to the “horn” of the toiletthe round opening that fits into the floor drain.

White toilet lifted by straddling toilet bowl on both sides

The Spruce / Kevin Norris

This area needs to be clean and smooth to seal properly against the drain.

If you are replacing the floor bolts, now is the time to set them into the floor flange.

Use a washer and nut to tighten them down onto the floor.

Bottom of toilet cleaned with putty knife to scrape off old wax for cleaning

The Spruce / Kevin Norris

A helper again comes in handy as you position and lower the toilet.

This action will compress the wax ring slightly.

Avoid over-tightening, which can crack the base of the bowl.

New wax ring applied to bottom of clean toilet

The Spruce / Kevin Norris

If it moves, continue tightening the nuts, still alternating sides.

Place the caps back over the floor bolts.

Watch for leaks around the base of the toilet bowl and on the flex tube connections.

Toilet set into place lining up bolt holes with toilet bottom

The Spruce / Kevin Norris

Bolts tightened with wrench to secure toilet to floor

The Spruce / Kevin Norris