The door will close smoothly to the floor if the sightlines are clear between the eyes.

Adjust the safety sensors or brackets by hand so that there is a clear line of sight between each.

Ensure there is nothing in the sight path between the two electronic sensors.

White garage door partially opened surrounded by brick walls and branches

The Spruce / Ana Cadena

Gently wipe off the “eye” portion of each sensor.

double-check that you do not misalign the sensors.

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Replacing damaged rollers or lubricating them with silicone or white lithium lubricant can correct this problem.

Damaged or rusted rollerscan create extra friction, signaling the door opener to stop prematurely.

Garage Door Electronic Photo Eye

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To prevent this problem, ensure the rollers are in good shape and well-lubricated.

In many cases, the motor unit has been unplugged.

Plugs can loosen over time.

Garage door remote being pressed in front of tan garage door

The Spruce / Ana Cadena

Moving items in and out of the garage may snag and unplug the cord.

Check the ceiling outlet where the door opener is plugged in, and ensure the cord is plugged in.

If the switch is too far away, the motor will stop the door before it fully opens.

Motor unit screw being adjusted with screwdriver inside garage door in winter time

The Spruce / Ana Cadena

The solution is to move the switch closer to the motor unit.

This rare problem will usually show itself immediately aftera new garage door opener is installed.

If the close-limit switch is set wrong, it may prevent the door from closing.

Garage Door Track and Rollers

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It can also cause the opener to reverse or pull back up when you attempt to close it.

What Is a Close-Limit Switch?

The close-limit switch is a safety measure that prevents people from having the door close on them.

Garage Door Opener Motor

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It is a necessary and required gadget for all garage door openers.

When the door reverses before it even hits the floor, this is often becausethe close-force setting needs adjustment.

You canreplace the extension springsfor $40 to $120.

Garage door wall switch being pressed

The Spruce / Ana Cadena

Most big box home improvement centers carry replacement extension springs.

Sometimes, the cables snap or fall out of alignment.

While the garage door may open with a snapped cable, it is dangerous to do so.

Tan garage door remaining closed and surrounded by brick wall

The Spruce / Ana Cadena

Have a garage door company replace the cable.

Balky or slow movement, squeaks, and unusual noises may precede the problem.

Also,check that the weather seals or stripsaren’t coming off or getting stuck in the track.

Garage door opened with motor unit still running

The Spruce / Ana Cadena

To get a garage door back on track, loosen the screws that hold the track to its frame.

Use a block of wood or rubber mallet to tap the track back into place gently.

Then, retighten the screws.

Tan garage door partially closed with white car inside

The Spruce / Ana Cadena

Ensure you are not out of range.

The process of elimination will tell you it might be the remote control or proximity to the garage.

Some garage opener units can also be rebooted.

Tan garage door reversing before hitting the ground

The Spruce / Ana Cadena

Also, check that the optical sensors on the remote aren’t smudged or dirty.

The garage door opener and remote control can sometimes become out of sync.

A hard reset and reprogramming of the remote control can restore their functionality.

Garage Door Opener Motor and Track

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Garage Door Spring

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Garage Door Opener and Cables

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Garage Door Opener Tracks

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